![]() ![]() ![]() ![]() We incurred operating losses of $52.8 million and $8.2 million in the six months ended Jand 2021, respectively, and our net losses were $57.1 million and $9.8 million in the six months ended Jand 2021, respectively. We incurred operating losses of $29.7 million and $56.1 million in the years ended Decemand 2020, respectively, and our net losses were $31.1 million and $57.3 million in the years ended Decemand 2020, respectively. ![]() Our total revenue was $110.5 million and $168.9 million in the six months ended Jand 2021, respectively, representing an increase of 53% year-over-year. Our total revenue was $172.4 million and $249.7 million in the years ended Decemand 2020, respectively, representing a year-over-year growth rate of 45%. Our business has grown rapidly in recent periods as our customer base and operations have scaled. As of June 30, 2021, over 50% of our ARR was from customers with more than 250 employees, and we had 1,164 customers that each We believe that the number of customers that contribute more than $5,000 in ARR is an indicator of our success in attracting, retaining, and expanding with larger businesses. As of June 30, 2021, 13,326 of our customers contributed more than $5,000 in annual recurring revenue (ARR), as compared to 8,588, 9,187, 9,822, 10,723, 11,570, and 12,332 as of December 31, 2019, March 31, 2020, June 30, 2020, September 30, 2020, December 31, 2020, and March 31, 2021, respectively, demonstrating the broad appeal of our products to customers of all sizes and geographies. Businesses from more than 120 countries around the world use Freshworks products to delight their customers and employees every day. Over time, Freshworks products were discovered and embraced by teams and divisions within larger organizations, and we have become a leading provider of modern SaaS solutions that solve multiple, complex business problems to companies of all sizes around the globe. As we continued to grow, we launched additional products and capabilities and expanded our go-to-market function. In 2011, we launched our first product, Freshdesk. ![]()
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